Returns and Exchange

At wmnworld, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return or exchange in accordance with the policy below.

Return Eligibility

You may request a return or exchange within 15 days of receiving your order.

To be eligible for a return or exchange, the item must:

• Be unused, unworn, unwashed, unaltered, and in resalable condition.
• Be returned in its original packaging, with all original product labels, tags, and accessories included.
• Be accompanied by your order confirmation.
• Include any promotional items or free gifts received as part of the order.
• For clothing items, all original wmnworld tags must remain attached.

Please handle the original packaging and product carefully. Damaged, missing, or incomplete packaging may affect your return or exchange eligibility.

Non-Returnable Items

For hygiene, safety, and product quality reasons, we cannot accept returns or exchanges for:

• Supplements, nutritional products, or consumable products that have been opened or used.
• Supplements or consumable products where the original seal has been broken or tampered with.
• Products that have been worn, washed, altered, damaged, or used.
• Products returned without their original packaging, labels, tags, or required accessories.
• Sale, clearance, or final-sale products, unless the item is defective, damaged, or incorrectly fulfilled.
• Products that were not purchased directly from the wmnworld website.

Products purchased as part of a set or bundle must be returned as a complete set. Individual items from a set or bundle cannot be returned separately.

How to Request a Return

To request a return or exchange:

1. Visit our Return Portal page.
2. Complete the required information
3. Submit your request.

Our Customer Care team will review your request and contact you with the next steps.

Please note: Submitting a return request does not automatically mean that the request has been approved. All returned items are subject to inspection.

Return & Exchange Shipping Fees

For approved returns due to change of mind, incorrect size, or preference, the return shipping or collection costs are the responsibility of the customer.

If you receive an item that is defective, damaged, or different from what you ordered, wmnworld will arrange the return at no additional cost, subject to verification.

Inspection of Returned Items

All returned items are inspected upon receipt to ensure they meet the requirements outlined in this policy. A refund or exchange will only be approved once the returned item has been received and successfully passed inspection. If the returned item does not meet the return conditions, including being used, worn, washed, damaged, altered, or missing its original packaging, tags, or accessories, wmnworld reserves the right to reject the return or exchange.

Refunds

For approved returns, we will refund the purchase price of the returned item to the original payment method used for the purchase.

Please note:

• Original delivery charges are not refundable.
• Return or collection shipping fees for change-of-mind returns are not refundable.
  
• Refunds will only be processed after the returned item has been received and approved following inspection.

Once your return has been approved, your refund will be processed to the original payment method within 5 working days. Please note that your bank or payment provider may require additional time for the refund to appear in your account.

Exchanges

We offer exchanges for eligible clothing items, subject to availability.

If the requested size or replacement item is unavailable, we may offer an alternative solution or process a refund in accordance with this policy. Exchanges are subject to the same eligibility requirements as returns. Items must be unused, unworn, unwashed, unaltered, and returned with their original tags and packaging.

Supplements and consumable products are not eligible for exchange once opened or if the original seal has been broken.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact our Customer Care team as soon as possible. If the issue is confirmed to be due to a defect, damage, or incorrect fulfillment on our part, we will arrange the return or replacement at no additional cost to you.

Need Help?

If you have any questions about returns, exchanges, or refunds, please contact us through our Contact Us page.

Our Customer Care team will be happy to assist you with your request.